Overriding Coverage Gap Submission Line Validation Result

How to Override Line Status

To override the Line Status:

1. Navigate to the Coverage Gap Submission > Data lines (tab).

2. Select the lines you want to override the Line Status on the Data Lines table. You can either select one or more rows on the list table by selecting the individual rows or for a bulk update of all the rows listed on the Data lines list table, you can select the check box at the header level.

3. The Override Line Status option is displayed.
   Note: When either one or more selected rows for line status override contains an Error Code of severity level Critical, the Override Line Status option remains disabled on the user interface.

4. Click Override Line Status. The override line status options are displayed.
   

5. Select one of the following line status options from the drop-down list.

   1. Include

   2. Exclude

6. Click Apply.
   A confirmation message is displayed on the page, showing the count of line overridden.

When a Coverage Gap data line Status is overridden manually from Excluded to Included or vice versa, the Line Status column displays one of the following values:

• Override -Excluded

• Override - Included

Note: When the current Line Status is only selected, there will be no changes updated for the row in the Data lines list table, For example, one data line is stamped as Excluded Line Status. When performing the Override Line Status, the user selects the Exclude option from the Override line status, then there will be changes reflected on the data line on the list table and the history will not be captured for the action.

How to override Error Severity Level

To override the severity level of the error code:

1. Navigate to the Submission > Data lines (tab).

2. On the Data lines list table, select the lines you want to override the severity level. You can either select one or more rows on the list table by selecting the individual rows or for a bulk update of all the rows listed on the Data lines list table, you can select the check box at the header level.

3. The View Error Overrides tab is displayed.
   

   Notes:
   If all line(s) selected only have warning and/or critical errors, the View Error Overrides button remains inactive.
   If all line(s) selected have no errors, the View Error Overrides button remains inactive.

4. The Error Overrides window is displayed.
   

   In the Error overrides window:

   • When only one line is selected for overriding the error severity level, you can view the Selected Line’s ID in the header section.

   • When more than one line is selected for overriding the error severity level, you can view the count of lines selected in the header section.

     Note: Errors that have a Critical severity cannot be overridden. They are not listed on the Error Overrides window.

5. In the Error Override table, the following details are displayed:

   • Error: Abbreviated error code. Hover on the Error Code to view the full description of the respective Error Code.

   • Override: The Override toggle enables the Analyst to override the severity level for an error and indicates whether it has been overridden or not.

   • Result: Indicates the override action result.

   • Selected Line Count: Indicates the line count that contains the Error Code.

6. To override the severity level of Errors, do one of the following:

   1. For overriding all rows or more than one selected row Error severity level:

      • In the Error overrides window, select all the lines by selecting the check box in the header row or select the individual lines by selecting the check box.
        

      • Click the Override button.

        The Override toggle is displayed.
        

      • By default, the Override toggle is set to No. Set it to Yes to override the severity level.

      • Click Apply.

      • The severity level has been overridden from Major to Warning for all the Error Codes for the selected lines.

   2. To override the severity level of each line, in the Override column, set the Override toggle as to Yes.

7. Specify the reason for error severity override in the Override Reason text box. You can either select one of the pre-configured reasons that are populated on clicking the text or you can add a new reason text. Multiple reasons can be selected or added by the Analyst.
   Notes:

   • The pre-configured reasons are configured in the configuration file. For more information refer to the Validata Technical Administrator guide.

   • Only those lines that got overridden will contain the overriding reason specified. For any lines that were not impacted by the error severity overriding action, the reason is not applicable to them.

   • The Analyst can update the Override Reason for overriding the error severity. The updated reason code for the impacted lines will be displayed on the Data lines list table.

8. Specify any specific comments for performing the error severity override in the Override Comment text box.
   Notes:

   • Only those lines that got overridden will contain the overriding comment specified. For any lines that were not impacted by the error severity overriding action, the comment is not applicable to them.

   • The Analyst can update the comment to override the error severity. The updated comment text for the impacted lines will be displayed on the Data lines list table.

9. Click the Save button.

Once the error severity is lowered from Major to Warning, on the Data lines list table, the Line Status column value is updated to ‘Override-Included’.

Note:

• When a line has more than one error, when all the Error Codes severity levels have been lowered from Major to Warning, then only the line status will be changed to ‘Override included.’

• When a line has more than one error, and the Validation Analyst only lowered the severity level of fewer Error Codes and left few Error Codes with their original severity level, the line status will be changed to ‘Override-excluded’. This specifies that the Line’s error code severity level has been overridden, but few Error Codes still have either Critical or Major severity.